Data Protection & Privacy Policy

1. Who We Are

SMC Energy
Email: [email protected]

2. Information We Collect

We may collect personal data when you:

• Visit our website
• Subscribe to a newsletter
• Request a quote or information about our services
• Contact us via email, phone, or online forms

Types of personal data we may collect include:

• Name
• Email Address
• Contact Number
• Other details specific to inquiries

3. Purpose of Data Collection

We use the information collected for:

• Responding to inquiries or requests
• Improving website functionality and user experience
• Sending updates or newsletters (only with your consent)
• Analysing website performance and visitor trends

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve user experience and analyse site usage. Cookies are small files stored on your device that help us understand how visitors interact with our website.

Types of Cookies We Use:

• Necessary Cookies: Essential for website functionality
• Analytical Cookies: Help us understand how visitors use our site
• Preference Cookies: Store user preferences
• Marketing Cookies: Used for advertising and personalisation

You may choose to accept or decline cookies in your browser settings. Declining cookies may impact certain website functions.

5. Data Sharing and Third-Party Services

We do not sell, trade, or rent your personal data to others. However, we may share data with trusted third-party services that assist us in operating our website. Each third-party service is carefully selected to ensure GDPR compliance and data security.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Afterward, the data is securely deleted or anonymised.

7. Your Rights Under GDPR

You have the right to:

• Access the personal data we hold about you
• Correct inaccurate data
• Request the deletion of your data (subject to legal obligations)
• Restrict or object to the processing of your data
• Withdraw consent at any time

8. Security Measures

We employ technical and organisational measures to safeguard personal data against unauthorised access, alteration, or disclosure. However, no online transmission can be guaranteed as completely secure, so we encourage you to take precautions when sharing information online.

9. Contact Us

If you have questions or concerns about this policy, please contact us:
Email: [email protected]